Cancellation policy

Cancellation Policy

Orders can be cancelled up to the point of dispatch. Please write to us at hello@herbalgardens.co.uk to cancel your order. Once your items have been dispatched, you will be required to return these and will receive a full refund if they are in unused condition. Please view our Returns Policy for more details.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our Returns policy for more details on returns and refunds.